The 5 Best IT Companies in Canberra Locals Rely on for Technological Solutions
When one of my friends started her business, expanding online was one of the biggest steps in the process. I remember how exciting yet stressful it was for her and how swamped with work she always was afterward.
Later on, she approached me for some assistance in finding help. As her business grew and she started hiring more employees, she also needed the expertise of a professional who could handle all things digital.
So I went to work and made it my mission to find her the best and most dependable IT companies in the city. Thankfully, my research paid off in the end, and she and her business are thriving once again.
If you’re still here, then something tells me that you’re in need of some help as well. Whether you’re in need of the support of an IT company for business or personal reasons, here are the best ones available in Canberra.
How much do IT services cost in Canberra?
IT services in Canberra usually cost between $100 to $300 per hour. This rate mostly depends on the scale of the project, the services required, the number of users involved, and the expertise of your chosen IT company.
1. Technowand
Address: WOTSO WorkSpace, 490 Northbourne Avenue, Dickson ACT 2603
Phone: +61 2 6189 2299
Business Hours:
- Monday to Friday – 9:00 AM to 5:00 PM
- Saturday to Sunday – Closed
By starting out as a computer repair shop, Technowand discovered that most local SMEs (Small and Medium-sized Enterprises) lacked a dedicated IT department. So over the years, they transformed themselves into a one-stop shop for all IT needs.
In hiring them, your business will have the expertise of specialists when it comes to maintaining, upgrading, and troubleshooting IT systems. This includes monitoring your business and providing support remotely when needed.
Their team is quite small for now, so there might be some limitations when it comes to certain projects. However, this also means that they understand the challenges that small businesses face.
To help out, their fees are fixed and affordable. They also proactively identify and address IT risks and issues early on to prevent high costs.
They’re very accommodating when it comes to requests. Their goal is to provide tailored solutions, so they’ll happily communicate and collaborate with you to create something that’s exactly what your business needs.
Always willing to assist no matter the request
“The team at Technowand are always willing to assist no matter the request or problem. Great customer service. The support team are patient and experienced. Their website talks about creating smiles and removing the stress of IT issues, well they certainly have done that for me. Thanks Team.”
– Bernard Jones, Google Review
They ticked all the boxes
“As a local builder in Canberra, we were looking for someone local to design a new website for our growing business. We approached a few companies but Technowand ticked all the boxes. The team really communicated well with us the whole way through our new website being constructed and also again when we updated our website just recently. No issue was too big or small for them. Would definitely recommend Technowand for Website services.”
– Ben Sheather, Google Review
2. All IT Solutions
Address: 28 Ethos House, Level 1/36 Ainslie Place, Canberra ACT 2601
Phone: +61 2 6247 3222
Business Hours:
- Monday to Friday – 8:30 AM to 5:00 PM
- Saturday to Sunday – Closed
With around 2 decades in the industry, All IT Solutions has amassed long-term clients that have nothing but praise for them. Part of what makes them great is how driven they are to help you achieve your goals.
It’s a guarantee that they’ll respond to a task in less than 2 hours. When it comes to downtime, they’re willing to fix issues outside of business hours so that your operations aren’t affected.
This is why they’re trusted by small to large-scale operations. Of course, this type of service also means that you’ll be paying premium prices.
However, it’s worth it because of how seamlessly they run things. From the start, they’ll take care of managing IT and pretty much all things electronic. Plus, you get the first month for free if their services aren’t to your liking.
It’s rare that this happens though because of how efficient they are, from IT support to cybersecurity. You can rest easy knowing that they have tons of security measures in place to keep you and your business safe.
They do an amazing job
“Working with the All IT Team – Anthony, James, Russell, Richard and the rest of the team has been an absolute dream! These guys really do an amazing job. They are super responsive and always on point with the best possible advise, strategies, service and help! Can’t speak more highly of them!”
– Matt Brickwood, Google Review
The best in the business
“Our business has been using Anthony and the team for IT services over 7 years. We have engaged a number of IT companies previously, and always been disappointed with the level of service. Anthony is incredibly fair and forward thinking, extremely reliable and has tailored his approach to suit our business needs. If we do have an issue, the team works tirelessly to resolve. Can’t recommend high enough – simply the best in the business.”
– Brendan O’Reilly, Google Review
3. Blue ARC IT Solutions
Address: Unit 2/2 Yallourn Street, Fyshwick ACT 2609
Phone: +61 1300 798 872
Business Hours: Monday to Friday – 8:30 AM to 5:00 PM
Since 2004, Blue ARC IT Solutions has been helping small businesses with their IT concerns. Although solving some problems may take a while due to their team’s size, they make up for it in other areas.
All calls are answered within seconds and they provide remote support as well. But if the issue still isn’t fixed by then, they’ll show up in person in less than 20 minutes.
Even if there are no problems, they still conduct maintenance, monitoring, and consistent data backups. They also do regularly scheduled on-site visits to ensure that everything is running smoothly.
And if you’re still not convinced yet, they offer free consultations so you can get to know their process more. They’re very friendly and will identify the areas where your business can be improved IT-wise and cost-wise.
Once you’re ready to work with them, they’ll handle everything, including the transition from your previous provider if you have one. Their strict data protection protocols ensure that everything is secure and risk-free during this process.
Always patient and super helpful
“Blue Arc are the best in the business. Nothing is too much trouble and they will exhaust every option to make sure your IT issues are solved. Liam especially is a legend. Always patient and super helpful which is good for a novice like me. Highly recommend Blue Arc.”
– Taryn Simpson, Google Review
You won’t be disappointed
“The BlueArc team are extremely helpful and went above and beyond to help us find an IT solution for our office in Canberra. They were professional, responsive, and patient throughout the entire process. Their expertise and dedication to solving our tech issues made everything so much easier. I highly recommend BlueArc to anyone looking for reliable IT services. You won’t be disappointed!”
– Laura Hemsley, Google Review
4. Eagle IT Pty Ltd
Address: 2/69 Tennant Street, Fyshwick ACT 2609
Phone: +61 2 6176 3477
Business Hours:
- Monday to Friday – 8:30 AM to 5:00 PM
- Saturday to Sunday – Closed
The team at Eagle IT is committed to being an active part of your team. Their extensive range of services allows them to work with a variety of business types and scales.
The company currently has a limited number of technicians, which may lead to a bit of a wait when resolving issues sometimes. However, this has helped them become more versatile when looking for solutions.
Your business will also be prioritized if you decide to get their IT management services. You’ll be equipped with remote monitoring tools, as well as disaster recovery plans to quickly address downtime.
They also focus heavily on enhancing security. By preventing threats, they boost productivity, improve systems, and save money.
They’re also a cost-effective option because of their packages. They offer hourly rates in case you just need a problem solved or something installed quickly.
A joy to deal with
“A massive thank you to the team at Eagle IT who recently assisted Social Atlas with our migration services. The team is a joy to deal with, super responsive and solutions focused. I would recommend Eagle unreservedly for managed services and look forward to working with them again in the future.”
– Heather Dalzell, Google Review
Cannot recommend them enough
“We have had nothing but excellent responsive service from the folks at Eagle-IT. Our IT has never been in better hands. From sorting out networking issues, improving our WiFi, installing and configuring new hardware and aplications, day to day problems – Eagle-IT are also great value for money – cannot recommend them enough – wish I could give them 6 stars.”
– Ron Smith, Google Review
5. Canberra Computer Repairs and IT Solutions
Address: 161 Brigalow Street, Lyneham ACT 2602
Phone: +61 414 735 562
Business Hours: Monday to Sunday – 9:00 AM to 8:00 PM
Although their main focus used to be just hardware repairs, Canberra Computer Repairs and IT Solutions has expanded to provide different types of IT support.
Firstly, you can rely on them if you ever experience data loss. They know how stressful it is, so they do their best to recover files fast, whether it’s just been accidentally deleted or your device is broken.
Software and systems installations are also right up their alley. They offer IT helpdesk services for these to ensure seamless operations.
They’ll even throw in free device clean-ups and device health reports after you’ve availed one of their services. This is so that you can be extra confident that your system is running at peak performance.
That being said, their services are mostly just for personal IT concerns or short-term business projects. You’ll have to find another company if you’re looking for experts who’ll essentially be part of your team.
Extremely impressed
“Very professional and extremely helpful, I had my computer hacked and as a result I was unable to keep working on a job application that was required to be complicated in 24 hours, the IT professional arrangement a time to come to my home and he fixed the problem with in the hour, I was extremely impressed and he put my mind at ease so I could complete my job application in the time frame needed, I would highly recommend these guys and I will call them again when I next need an IT professional”
– Milleca Spencer, Google Review
Excellent work
“Uday deserves the 5 STARS 100%. His excellent work – from his empathy towards clients when they’re hit with difficult IT situation, the man will go beyond his way to make sure you are getting the best deal and experience. To his honesty in terms of offering the best advise on your IT properly, he is truly a great IT professional.”
– Hamoudi Al Saghir, Google Review