These 5 roadside assistance in Canberra are ready to help you anytime!
There was a time when my car’s engine made a weird noise.
If anything, I’m an expert at ignoring things that may cause me trouble later on.
But when my car stopped in the middle of nowhere, I started to think that the noise was indeed a cry for help, and I was just too stubborn to notice.
Lucky for me, I know just who to call.
These roadside heroes I’m about to list down have everything you need to get back on the road quickly just in case you end up in a situation like mine.
So, read on to be prepared—and maybe bookmark this article—to find the best roadside assistance in Canberra when the situation calls for it. After all, it doesn’t hurt to be ready, right?
How much do roadside services cost in Canberra?
Roadside services in Canberra usually cost around $99 to $300 per year, depending on the coverage of the plan used.
Standard plans may cover basic issues such as flat tires and battery problems, while premium plans may offer additional features like emergency fuel delivery and alternative transportation.
1. NRMA Roadside Assistance
Phone: +61 131122
Operating hours: 24 Hours
The National Roads and Motorists’ Association (NRMA) is an established provider in Canberra with more than 100 years of experience in the industry.
They offer affordable membership plans starting at $11.39 per month, with business plans beginning at $299 per year.
Some of the services in their comprehensive plans include unlimited service callouts, battery replacement, flat tyre assistance, towing, and more.
The best part, though, is their 24/7 support. Customers we interviewed were pleased with the prompt and reliable service available anytime and anywhere—because car breakdowns don’t happen on a schedule.
What’s more, we were impressed by how quickly they adapted to new technology with their roadside assistance for electric vehicles. This service includes assistance for flat batteries, charging support, and towing the vehicle to the nearest charging station.
However, while they offer great services at affordable prices, these are primarily available to members. This won’t suit those looking for one-time services.
Fantastic service
“We were driving our 1973 Kombi from Sussex Inlet to Batemans Bay today and were just outside of Lake Tabourie, when the accelerator cable broke. After a frantic call to NRMA Roadside Assistance, They came to our rescue in no time at all. They had repaired the cable and we were back on the road! What a FANTASTIC service! They were polite, obliging, knew their job and only too happy to help us. No fuss and with a smile and handshake. They deserve a recommendation for an excellent job and great customer service.”
– Katherine O’Rourke, Google Reviews
Well done!
“Our Audi broke down as we commenced our journey home after a wedding in the Hunter Valley. Fortunately, I’m an NRMA Roadside Assist member and my 6.45am call was answered promptly. Soon we had assistance with a mechanic checking the problem (alternator broken and battery flat), a tow truck allocated and by 10am we were on our way home…in the tow truck! Well done NRMA! They communicated frequently, were professional (great problem solving skills) and empathetic. Thanks NRMA Roadside Assistance – you made a stressful day easier than it could have been!”
– Suzanne Storrie, Google Reviews
2. Road Help
Phone: 0498338188
Operating hours: 24 hours
Road Help is a locally-owned provider known for its comprehensive range of mechanical support, including emergency fuel services, tyre changes, and key rescues.
With their 24/7 roadside assistance, they guarantee a 30- to 50-minute response time when you need help. This way, you’re not left stranded for too long.
This is backed by positive feedback from customers who praised the company’s efficiency and professionalism. Not only did the technicians arrive quickly, but they also solved the issues effectively.
They provide a quick diagnosis and waste no time in fixing the issues. After that, they double-check the repairs before leaving the site to reassure the customer that the operation was successful.
What’s great about Road Help is that they don’t require any membership to use their services. However, because of the lack of discounts that can accumulate over time if you’re a member, it may cost more if you are a frequent customer.
Absolutely fantastic
“Absolutely fantastic service! My mother’s car broke down on the rooftop of the Canberra centre and we were helped by a nice staff member. He was knowledgeable and very thorough when checking over the car. The issues meant we had to push the vehicle out of the centre. His service was exemplary, friendly and cost effective. I would recommend these guys to anyone and many thanks to these legend!”
– Mackenzie Haskins, Google Reviews
Heroes!
“These people are true heroes and they really help when I was in a time of need when my car battery was flat. I called them on the phone for the very first time and they said between 20 – 30 minutes and they showed up in exactly 20 minutes and the fix was beautiful. I was very impressed and highly recommend these people.”
– Jerry Amoo-Appau, Google Reviews
3. CANBRA
Phone: 0400 379 344
Operating hours: 24 hours
Canbra is an independent roadside service that operates 24/7 across the region. Their operation solely focuses on Canberra and surrounding areas to ensure fast and efficient response time.
They have extensive familiarity with Canberra’s roads and shortcuts that help minimize the customer’s waiting time. This makes them an ideal choice for drivers in a rush who require immediate assistance.
Their services include lockouts, tyre changes, jump starts, wrong fuel drains, and more. All of these are available on a pay-per-use basis so customers don’t have to commit to long-term plans or subscriptions.
Although they don’t offer towing, their mobile services are a customer favorite because they’re convenient. The technicians come to the breakdown location and fix the issues on the spot.
They have a strong local presence and high customer satisfaction, which makes them a reliable go-to provider around Canberra.
Awesome service
“Absolutely Awesome Service. Very professional, prompt and courteous. I highly recommend this company. Very well priced! If I could rate Canbra more than 5 stars I would!”
– Maria Caggiano, Google Reviews
Great service
“Great service, friendly and great prices, use good quality products quicker than other big brands highly recommend.”
– Kanye Kudahetti, Google Reviews
4. Battery World
Address: 95 Grenville Ct, Phillip
Phone: +61 2 6282 9884
Operating hours: 24 hours
Battery World is a widely known provider in Canberra that combines retail operations and emergency assistance for any battery-related issues in various vehicles, such as cars, motorcycles, caravans, and even mobility scooters.
Their mobile service offers 24/7 support to aid urgent battery problems any time of the day or night. This is most valuable to drivers who experience battery problems late at night and in locations where repair shops may be unavailable.
What’s more, they provide battery testing to ensure customers don’t need to replace their battery unnecessarily, as some issues are minor and can be resolved with a quick charge.
So, trust that they know which battery service is exactly suitable for your vehicle and if you ever need a replacement, they can source it quickly.
What the customers love the most are the fast response, knowledgeable staff, and high-quality battery products. The technicians arrived quickly at the breakdown location, diagnosed the problem, and fixed the issue in no time.
Battery World solely focuses on battery-related issues, so customers who need other services like towing and tyre changing need to consider other providers.
Pricing can also be higher compared to others, depending on the specific battery replacement you may need.
Quickly solved a long-time problem
“I was absolutely amazed at the thorough work you guys were able to do identifying the electric issues on my car. The issue was long occurring causing me to be unable to start my car at times and had been looked at by many different mechanics who couldn’t identify it (it had been happening for a long time). You guys are true auto electricians I recommend everyone to take their car to you if they are having any kind of electrical issue themselves. The price was great too. Thanks again!”
– Geoff Pindsle, Google Reviews
Quick and efficient
“Every quick and efficient service. My battery went dead, after I called them first thing monday morning, they were at my place within 15mins. I got my car to their shop and was done right away. Very friendly and helpful staff. Fully recommend them if you need a new car battery.”
– Chris Barnett, Google Reviews
5. SL Towing
Address: 3/26 Raws Cres, Hume
Phone: +61 439 006 062
Operating hours: 24 hours
SL Towing is one of Canberra’s most trusted roadside assistance providers. They specialize in towing services including vehicle recovery, heavy haulage, underground recovery, and scrap car removal.
They work around the clock, ready to provide emergency assistance anytime and anywhere around the region. This makes them the ideal choice for assistance in major roadside situations, especially for accident recovery.
One of the company’s standout features is that they always make sure to use the right equipment for safe vehicle recovery and transport, covering everything from light passenger cars to heavy-duty trucks.
Many customers highlight their polite staff and professional service. During our interview with the clients, it was frequently mentioned that the technicians handled the vehicles safely from pickup to unloading at the repair site.
The team’s fast response time and friendly attitude are also worth mentioning, as they arrived quickly at the location and were reassuring with the customers—which is sometimes what you need during a stressful situation.
However, note that SL Towing only offers towing services, so they don’t have other general roadside assistance like tire changes and fuel delivery.
They really know how to take the frustration away
“Amazing service from start to finish from SL Towing. Extremely friendly and helpful staff, professional service and meticulous care taken with my otherwise dinged up car. Great communication to give me a heads up before arriving, arrived before time and with a smile and friendly banter to boot. These guys really made the frustration and disappointment of an unexpected car breakdown feel much better! If you’re in trouble and need a reliable company to sort you out, these are your people.”
– Prerna Bhargava, Google Reviews
Reliable and very professional service
“I recently had to have my VW Golf towed and SL Towing was incredibly responsive and professional throughout the entire process. The team was able to arrive quickly and safely transport my vehicle to the service centre without any issues. The cost was also very reasonable and competitive with other towing services in the area. Overall, I highly recommend SL Towing for anyone in need of reliable and cost-effective towing services. Thank you to the team for their excellent service!”
– Ben McMillan, Google Reviews